FAQs

Will there be instructor-led classes too?

Yes! In addition to our flexible self-serve sessions, we’ll be offering a selection of instructor-led classes. These are perfect if you’d like a bit more guidance, feedback, or that uplifting group energy — and they’re a great complement to your self-paced training. Keep an eye on our schedule for upcoming class times.

How does on-demand Reformer Pilates work? 

At Calm and Core, you’re in control. Simply book your one-hour session online, arrive at the studio, and select your preferred class using your personal terminal. Pop on your wireless headphones and follow along with a virtual instructor. Whether it’s your first time or your hundredth, the experience is fully self-guided and designed to move at your pace.

Can anyone do Reformer Pilates? 

Absolutely – Reformer Pilates is suitable for all fitness levels, backgrounds, and anyone aged 18 and over. Whether you choose a self-guided session or an instructor-led class, it’s important that you feel confident and physically able to take part. To keep the studio safe and supportive for everyone, you’ll be asked to complete a short waiver at the time of booking, confirming that you're fit to participate.

What should I bring to my pilates session? 

Wear comfortable, form-fitting clothes that let you move freely (avoid baggy clothing). Non-slip socks are required for safety — available to purchase in-studio if needed. Bring water to stay hydrated, and don’t forget your Bluetooth headphones! We have a few spares on hand just in case. 

What happens if I’m running late? 

If you're booked into an instructor-led class, punctuality is key. Unfortunately, if you arrive late, you won’t be able to join, as it disrupts the flow and safety of the session.For self-guided or online sessions, you're more flexible. You can still take part and enjoy a slightly shorter session based on your arrival time or availability. Just let us know when you arrive, and we’ll help you make the most of your time.

What is your cancellation policy? 

We have a 24-hour cancellation window. If you can’t make your session, please cancel at least 24 hours before your booking via your online account or the app. We do not accept cancellations via phone or email.